Employee wellbeing
Employee wellbeing
Gasunie is committed to creating a work environment geared towards increasing focus, performance, a sense of purpose and job satisfaction. We recognise the importance of being a good employer and make every effort to make Gasunie an attractive place to work.
Workforce
Gasunie experienced unprecedented growth in the employee headcount in 2023. Over the course of 2023, 379 employees were hired, with 329 of these new hires joining Gasunie Nederland and 50 joining Gasunie Deutschland. Over the same period, 94 employees left Gasunie: 75 in the Netherlands and 19 in Germany. The company has grown by 15% in terms of permanent employees, mainly in response to the large number of energy transition projects we are working on. Taking both permanent and temporary employees into account, Gasunie employed 3,015 people (2,793 FTEs) at the end of 2023.
Total number of employees
FTE | Head count | |||||
---|---|---|---|---|---|---|
GU | GU-NL | GU-D | GU | GU-NL | GU-D | |
Employment contract, Gender | ||||||
Permanent, Female, | 303 | 241 | 62 | 343 | 276 | 67 |
Permanent, Male | 1508 | 1287 | 221 | 1555 | 1333 | 222 |
Temporary, Female | 53 | 52 | 1 | 62 | 59 | 3 |
Temporary, Male | 224 | 222 | 1 | 230 | 229 | 1 |
Total | 2088 | 1803 | 285 | 2190 | 1897 | 293 |
Employment type, Gender | ||||||
Full-time, Female | 174 | 128 | 46 | 174 | 128 | 46 |
Full-time, Male | 1476 | 1259 | 217 | 1476 | 1259 | 217 |
Part-time, Female | 182 | 165 | 17 | 231 | 207 | 24 |
Part-time, Male | 256 | 251 | 5 | 309 | 303 | 6 |
Total | 2088 | 1803 | 285 | 2190 | 1897 | 293 |
Total number of temporary employees
FTE | Head count | |||||
---|---|---|---|---|---|---|
GU | GU-NL | GU-D | GU | GU-NL | GU-D | |
Gender | ||||||
Female | 126 | 120 | 6 | 160 | 154 | 6 |
Male | 579 | 579 | - | 665 | 665 | - |
Total | 705 | 699 | 6 | 825 | 819 | 6 |
Employee survey
In October, all employees, both Gasunie employees and contingent staff, were asked by independent research agency Effectory how they experience working at Gasunie. The results of the questionnaire, completed by 73% of the employees, show that employees give Gasunie a rating of 7.4 for good employment practices (the benchmark for companies in the water and energy is sector is 7.1).
Employees appear to be satisfied with Gasunie as an employer, feel valued, find Gasunie’s vision for the future inspiring, and support Gasunie’s objectives. An eNPS score of 30 also indicates that Gasunie employees would generally recommend Gasunie to others as a company to work for (benchmark: 25). Furthermore, Gasunie scores high in the areas of perceived safety and diversity, inclusion and equality. Employees feel safe, don’t hesitate to speak up when they encounter an unsafe situation, dare to be themselves, and see that people are treated equally and with respect.
The extent to which managers discuss employee development on a regular basis could use some attention, though most respondents state that they are actively working on their own development. What also emerged is that we could do more to see that better use is made of employee ideas and suggestions to improve as a company. Both these topics have been included in the management agendas for 2024.
Labour market
We are still facing shortages on the labour market in both the Netherlands and Germany. In 2023, we ran strategic recruitment drives to find and recruit people for hard-to-fill positions, and for externally posted vacancies for certain hard-to-fill positions we increased the referral bonus from € 1,000 to € 2,000.
Engineering firms and stakeholder management companies we work with are also experiencing staff shortages, which is one of the reasons we concluded a framework contract with a number of companies in these sectors in January 2024. For Gasunie, this involves an investment of € 280 million over a period of ten years.
Sickness absence – approach and prevention
Gasunie’s progressive sickness absence rate is currently 4.1% in the Netherlands and 3.8% in Germany. Our Gasunie target is a sickness absence rate that does not exceed 4.0%. The sickness absence rate is calculated by dividing the number of days of sickness absence by the nominal number of employees multiplied by the number of calendar days.
2023 | 2022 | |||
---|---|---|---|---|
Percentage absence due to sickness | GU-NL | GU-D | GU-NL | GU-D |
Short-term absence | 0.76 | 1.44 | 0.92 | 1.81 |
Medium-term absence | 0.59 | 1.17 | 0.83 | 1.80 |
Long-term absence | 2.78 | 1.24 | 2.30 | 1.16 |
Total | 4.13 | 3.85 | 4.05 | 4.77 |
Sickness absence frequency* | 1.0 | 1.9 | 1.1 | 2.6 |
Work-related absence cases (reported by employee) | 38 | 29 |
With the increased workload at Gasunie as a result of the extra efforts in the area of transmission security and the energy transition, preventing sickness absence has received a great deal of attention.
From 2024, the Occupational Health & Safety Service will send an employee a questionnaire on their fourth day of sick leave, which the service can then use to estimate whether this will be a case of short-term or long-term sickness absence. In the event of the latter, the employee is, where necessary, invited to visit the occupational physician earlier than the standard fourth week of sick leave. We hope that this way the employee will have faster access to health professionals and a shorter recovery time.
Gasunie carried out a periodic job-specific occupational health check (‘PMO/PAGO’) in 2023 and will continue with this in 2024. The response rate among employees has been 73% so far. Participants complete a questionnaire and undergo biometric health screening. They then talk to a vitality coach who discusses the answers and the screening results with them. We feel that this will make employees more aware of the importance of a healthy (or healthier) lifestyle and that they will actually put the lifestyle advice they receive into practice. From the results of this health survey, Gasunie gains (at department level) a better understanding of matters such as employee health & fitness, lifestyle and capacity for work, as well as social safety, inappropriate behaviour, the impact of work pressure and work stress, and informal caregiving.
The Master Your Energy course teaches our people how to make smarter use of their energy, providing insight into the things that cost energy and how they can recharge their energy. Employees also learn how to gain more control over their energy and how to organise their day more effectively so that they can work with more focus and still have enough time and energy to do the things that are important to them outside of work. These sessions are very popular and so will also be offered per department/team in 2024. The course will also be part of the onboarding programme for new employees.
In 2023, we launched a project aimed at improving and maintaining the health and long-term employability of shift employees by reducing the burden of shift work. We are looking at aspects like recruitment & selection, orientation/onboarding, training & development, shift/team composition, career guidance, and employees leaving the company.
Speak Up scheme
With the Dutch Whistleblowers Protection Act coming into force in 2023, Gasunie updated its scheme in the Netherlands to enable people to safely report any situation they encounter that goes against Gasunie’s rules, principles or core values. No incidents were reported under the Speak Up scheme in 2023. In 2023, all staff in the Netherlands followed an eLearning course on inappropriate behaviour and integrity.
Confidential counsellors
Gasunie has several confidential counsellors for staff to turn to privately, spread over the various Gasunie sites, as well as an external coordinator for these councillors. In 2023, a total of 36 people (2022: 29) consulted the confidential counsellors, raising a total of 43 (2022: 37) matters, of which 28 (2022: 23) related to inappropriate behaviour, 3 (2022: 2) related to integrity issues and 12 (2022: 12) related to other matters (labour conflicts, psychosocial problems, problems in their private life).
In Germany, Gasunie employees can submit reports to seven confidential counsellors, an equal opportunities officer, the Betriebsrat (works council) or the HR department. Gasunie Deutschland did not receive any reports of inappropriate behaviour or integrity issues in 2023.
In 2023, we found no incidents of bribery or corruption within Gasunie.
Less muscle strain thanks to exoskeleton
Can a portable ergonomic exoskeleton make our work in the field safer?
Our staff working in the field regularly do physically demanding work, such as tightening heavy duty nuts and bolts, lifting wood and working with air hammers. With our risk inventory and evaluation system, we map out how we can mitigate the associated risks as much as possible. We consider, for example, which new techniques and technologies can help prevent neck, shoulder or upper back pain. In collaboration with occupational health organisation Arbo Unie and Amsterdam UMC, we investigated, for example, the added value of an exoskeleton.
Upper arms and upper back
For this study we purchased four exoskeletons from Health2Work, our partner in ergonomic office equipment. These portable ergonomic exoskeletons with fibreglass rods have been designed specifically for movements that strain the muscles in the upper arms and upper back. Ten employees each worked for a hundred minutes on common tasks, such as tightening nuts and lifting beams. Muscle activity was measured both with and without an exoskeleton. The study participants also completed a questionnaire on ease of use.
Mixed results
The exoskeleton indeed appeared to reduce the strain on the muscles; the arms could be held in a raised position for longer, for example. There was significantly less muscle activity in the trapezius muscle in the upper back and the deltoid muscle in the shoulder in particular. The participants found the portable exoskeleton less suitable for working in narrow spaces or on a day when they would be working on a variety of tasks. About half would like to use the exoskeleton more often for repetitive work and virtually all would recommend it to their coworkers.
Continue to investigate
The four exoskeletons are still available at Gasunie for use by employees. With the trial we also added to the knowledge of the effectiveness of this resource, and the results can be used in other companies too. In the meantime, we remain curious about other new technological tools and resources that can help see that our staff can work healthier and stay on the job longer.

Exoskeletons have mainly been tested in labs, but not often in practice. So it’s great that Gasunie has invested in this research. The results have been published in an academic journal, meaning everyone can now use this knowledge. It was also an enjoyable study to take part in.